During Exam
Test Takers: FAQ's
Test Takers: FAQ's How do I find my exams? There are different areas in the system to access "My Exams" Tap the video to pause the demo or manually advance each step. The video demonstrates two ways for candidates to access "My Exams" in the ...
Contact Us
Contact Us For general inquiries, account issues, or questions about your exam registration, please contact Certiverse Support: Email: support@certiverse.com Response Time: Within 24 hours Hours of Operation: 24 hours Proctor Technical Support (For ...
What To Do If You Experience A Technical Issue During Your Exam ( Live Proctored or SEB Exams Only)
If you are returning from a break and or suspect that your messages are not being received by your proctor. You may need a refresh to re-establish the connection. Step-by-Step: How to Refresh Your Session If the proctor asks you to refresh your ...
Closing Applications (macOS)
Additional applications and devices are not allowed per exam rules. This article will cover how to close all running applications on your macOS device. Close the Application through the Dock: Sometimes applications remain open within the Mac Dock. To ...
Closing Applications (Windows)
Additional applications and devices are prohibited according to exam rules. This article will explain how to close all running applications on your Windows device. There are times that an application on Windows computers appears to be closed but is ...
Requesting a Name Change
Requesting a Name Change Name changes may be requested via your Account Settings page. If you have an SSO/Organization Log In, you must submit your request with your Exam Sponsor. Steps 1. On the certiverse.com home page, click on your account ...
Cancellation and Refund Questions
For Unscheduled, on-demand exams (including practice tests): All exams expire 7 days from registration. No refunds will be given after the exam expires. Test candidates may cancel a test through Certiverse and receive a full refund when canceling ...