Contact Us
Contact Us
For general inquiries, account issues, or questions about your exam registration, please contact Certiverse Support:
- Email: support@certiverse.com
- Response Time: Within 24 hours
- Hours of Operation: 24 hours
- Proctor Technical Support (For Exam-Related Issues)
If you experience any technical difficulties during your exam, such as login problems, connectivity issues, or exam freezes, please contact Proctor Technical Support:
Live Chat: Available directly within the exam interface for immediate assistance.
We recommend reaching out to Proctor Support first for any urgent exam-related issues.Common Troubleshooting Tips Before Contacting Support
Before reaching out, you may be able to resolve some issues quickly with these steps:
Check Your Internet Connection: A stable, high-speed internet connection is required.
Restart Your Device: This can resolve many temporary technical glitches.
Ensure Your Browser Is Up to Date: Use the latest version of a supported browser (Chrome, Edge)
Disable VPNs or Firewalls: These can sometimes interfere with exam access.
For additional help, please reach out to the appropriate support team using the contacts above. Good luck with your exam!
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