Signing Up with Certiverse

Welcome to Certiverse!

Here at Certiverse, we take the security of exams seriously. To help protect their content and value to test takers, we require that you create or associate a secure sign-on with the platform.

To sign up with Certiverse, go to www.certiverse.com and select “Log In,” located in the top right of the homepage. A log-in screen appears that contains two tabs:

• Tab 1 - Log In: If you have already signed up with us, you can log in here and start using the system.

If you do not see the name of your company, you should follow your company's instructions in order to log in correctly.

• Tab 2 - Sign Up: To sign up with us prior to being able to log in, select the “Sign Up” tab.
  

Sign up with us to get started

There are four ways to sign up with Certiverse:

• Sign up with your GitHub account
• Sign up with your Google account
• Sign up with your LinkedIn account
• Create your own Certiverse account (required for System Administrators)

Signing up with your GitHub, Google, or LinkedIn Account

If you would like to use your own GitHub, Google, or LinkedIn account as your secure Certiverse login, select the method of sign up you prefer and enter your account information.

Signing up by creating your own Certiverse account

You can also sign up with us by creating your own Certiverse account. If you are a System Administrator, you must sign up using this method. For this option, you will need an email address to create your Certiverse login. 

Step 1

• Under the "Sign Up" tab, enter your email, a password, your name, and select “SIGN UP.”
  

Step 2

• The system indicates that you need to verify your email, as seen below.
  

• A verification email is sent to your email address. Please note that this email might inadvertently be sent to a spam folder.
• Select the “VERIFY NOW” button or link in that email.
  

Step 3

• The email verification link in Step 2 will take you back to the Certiverse log-in screen.
• Re-enter your email and password, if it is not pre-populated, and select Log In.
• If you are a System Administrator, connect with your Certiverse Customer Success Manager so they can link your email address to Administrator settings.
  

Optional Two-Factor Authentication:

The following steps are recommended but not required upon initial sign-up.

Step 4

• If you haven't already, download a software-based authenticator to a secondary electronic device (usually your cell phone or tablet).
  
  • You can use an authenticator such as Google Authenticator, Microsoft Authenticator, or a similar application.
  • These applications can be found in the Apple App Store and Google Play Store and can be downloaded for free.
• After logging in, navigate to your profile's avatar in the top right corner of the screen.
• Locate Account Settings under the avatar, and enable the two-factor authentication toggle. 
• Keep in mind, the next time you log in, two-factor authentication will be required, and will require that you set up your two-factor authentication using an authentication app on your phone or other secondary device.
• After enabling the two-factor authentication toggle then logging in again, a QR code appears on your screen, along with a field for a passcode.
  
   

  
  • Open the software-based authenticator you downloaded to your secondary electronic device in Step 1 (e.g., your cell phone or tablet).
  • Locate the authenticator's "+ add account" feature.
  • Scan the QR code from Certiverse with your authenticator. 

Step 5

• After scanning the code in Step 4, a passcode appears on your secondary electronic device (e.g., your cell phone or tablet).
• Enter this passcode into the Certiverse passcode field. 
• A congratulations message appears and you are redirected to Certiverse to get started.

Contact Us

If you have any questions or need additional assistance, please contact us by either emailing support@certiverse.com or by submitting a ticket from this article.