Requesting Account Deletion
At Certiverse, we respect your right to manage your personal information. If you wish to have your account deleted, you may submit a formal request to our support team.
How to Submit a Request
Please email
support@certiverse.com with your account details and a clear statement requesting account deletion.
Processing Time
Once your request is received, the deletion process will typically take approximately 2–3 business days.

Please note that this timeframe is an estimate and may vary depending on operational factors.
During this period, our team will verify your request and ensure compliance with applicable data protection standards.

If additional information is required, we will contact you via the email address provided in your request.
Related Articles
Requesting a Name Change
Requesting a Name Change Name changes may be requested via your Account Settings page. If you have an SSO/Organization Log In, you must submit your request with your Exam Sponsor. Steps 1. On the certiverse.com home page, click on your account ...
Changing your Email
Changing your Email Email changes may be requested via your Account Settings page. If you have an SSO/Organization Log In, you must submit your request with your Exam Sponsor. Steps 1. On the certiverse.com home page, click on your account avatar, ...
Sign Up/Log In to Certiverse
Signing Up with Certiverse Welcome to Certiverse! Here at Certiverse, we take the security of exams seriously. To help protect their content and value to test takers, we require that you create or associate a secure sign-on with the platform. To sign ...
How to Transfer a Credly Badge to a New Preferred Email
To transfer your badge from your previous account to a new preferred email, you can follow these steps: 1. Log in to Credly using the email address where the badge was originally issued. 2. Link your personal email to your Credly account Go to ...
Safe Exam Browser: Privacy Statement
Safe Exam Browser (SEB): No Collection of Personally Identifiable Information (PII) At Certiverse, we understand that privacy is a priority for our candidates. To ensure a secure and fair testing environment, we utilize Safe Exam Browser (SEB) for ...