Requesting Account Deletion

Requesting Account Deletion



At Certiverse, we respect your right to manage your personal information. If you wish to have your account deleted, you may submit a formal request to our support team.

How to Submit a Request

Please email support@certiverse.com with your account details and a clear statement requesting account deletion.

Processing Time

Once your request is received, the deletion process will typically take approximately 2–3 business days. 
 
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Please note that this timeframe is an estimate and may vary depending on operational factors.

Important Information

 During this period, our team will verify your request and ensure compliance with applicable data protection standards.

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If additional information is required, we will contact you via the email address provided in your request.




Contact Us

For questions or additional assistance, please contact us by email at support@certiverse.com or submit a ticket.

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