For general inquiries, account issues, or questions about your exam registration, please contact Certiverse Support:
If you experience any technical difficulties during your exam, such as login problems, connectivity issues, or exam freezes, please contact Proctor Technical Support:
Live Chat: Available directly within the exam interface for immediate assistance.
Before reaching out, you may be able to resolve some issues quickly with these steps:
Check Your Internet Connection: A stable, high-speed internet connection is required.
Restart Your Device: This can resolve many temporary technical glitches.
Ensure Your Browser Is Up to Date: Use the latest version of a supported browser (Chrome, Edge)
Disable VPNs or Firewalls: These can sometimes interfere with exam access.
For additional help, please reach out to the appropriate support team using the contacts above. Good luck with your exam!